SLS Support for Home–based Learning
Find out how to get help with SLS during Home-based Learning, including contact details for the School-based Helpline and SLS Helpdesk.
SLS Support for Home-based Learning
School Operating Hours
During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.
School-based Helpline:
1. Submit request at https://go.gov.sg/resetpassword (opens in new tab)
2. School Office Mainline: 62884909
Mondays - Fridays: 8:00 am - 4:00 pm
For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com (opens in new tab). When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
Non-School Operating Hours
Students can only contact the SLS Helpdesk outside the school operating hours.
SLS Helpdesk: 6702 6513
Mondays - Fridays: 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 9:00 pm
*Closed on Sundays & Public Holidays
Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com (opens in new tab). When emailing the SLS Helpdesk, they should include their full name, name of school and form class.